UWM Launches Refi ’86 Pricing Incentive and Expands Mia AI Assistant for Mortgage Brokers
United Wholesale Mortgage announced two major broker-focused initiatives on May 14, 2026, during UWM LIVE! in Pontiac, Michigan: 1. Refi ’86, a limited-time 86-basis-point pricing incentive for eligible refinance loans. 2. Expanded capabilities for Mia, UWM’s AI-powered loan officer assistant, including new outbound engagement tools and Mia Español for Spanish-speaking borrowers. The announcements reinforce UWM’s strategy of helping mortgage brokers compete through a combination of pricing, automation, borrower retention, and relationship-building technology.
By Christopher Salem · 6 min read
UWM Introduces Refi ’86 to Mark Its 40th Anniversary
United Wholesale Mortgage is celebrating four decades in business with Refi ’86, a refinance-focused pricing incentive named after 1986, the year the company was founded.
The program offers an 86 bps pricing incentive on qualifying refinance loans and is available through June 30, 2026. According to UWM, the incentive is designed to help independent mortgage brokers sharpen their pricing, compete for refinance opportunities, and generate more loan volume. (uwm.com)
Refi ’86 Eligibility
Requirement | Details |
|---|---|
Loan Type | Conventional and government refinance loans |
Credit Score | 680+ FICO |
Required Products | PA+, TRAC+, or TRAC Lite |
Availability | Through June 30, 2026 |
Incentive | 86 basis points |
(uwm.com)
Why Refi ’86 Matters for Brokers
Refinance activity has become increasingly competitive, particularly when borrowers are weighing whether current market conditions justify restructuring their mortgage. A pricing incentive of this size gives brokers an additional lever to improve borrower conversations and potentially create more attractive refinance scenarios.
For brokers, the offer may help with:
Re-engaging past clients
Competing more aggressively on refinance pricing
Creating urgency before the June 30 expiration
Pairing pricing outreach with UWM’s newly expanded AI follow-up tools
UWM’s rollout suggests a coordinated strategy: lower the cost barrier on refinance opportunities while expanding technology that helps brokers identify and nurture those opportunities. (uwm.com)
UWM Expands Mia With New On-Demand Broker Outreach Tools
Alongside Refi ’86, UWM announced new enhancements to Mia, its AI-powered voice assistant for mortgage brokers.
Mia was first introduced at UWM LIVE! in 2025 and has now been expanded with Mia On Demand, giving brokers more control over whom the assistant contacts and what type of outreach it performs. (uwm.com)
New Mia On Demand Call Options
Feature | Purpose |
|---|---|
Listing Agent Relationship Builder | Helps brokers stay connected with listing agents from previously closed transactions |
Pre-Qualification Follow-Up | Contacts recently prequalified borrowers to assess homebuying status, answer questions, and encourage next steps |
Mortgage Review | Re-engages past clients to discuss whether new mortgage options may better fit their financial situation |
(uwm.com)
These tools are aimed at some of the most valuable areas of a broker’s business: referral relationships, pipeline conversion, and database recapture.
Mia Español Expands Support for Spanish-Speaking Clients
UWM also introduced Mia Español, enabling the AI assistant to communicate with borrowers in Spanish.
According to UWM, Mia Español can:
Take calls
Schedule appointments
Answer questions
Assist Spanish-speaking borrowers throughout key communication stages
This enhancement gives brokers another way to serve a broader client base while reducing communication bottlenecks. (uwm.com)
What These Announcements Signal About UWM’s Strategy
The combination of Refi ’86 and enhanced Mia capabilities points to a broader competitive play from UWM.
Rather than relying on pricing alone, UWM is pairing:
Transactional incentives that can improve refinance positioning
AI-driven outreach tools that may help brokers generate and convert opportunities
Multilingual support designed to improve client accessibility and responsiveness
In practical terms, UWM is leaning into a model where brokers receive not only pricing support but also operational tools that can help them act faster, follow up more consistently, and stay visible with borrowers and referral partners. (uwm.com)
Key Takeaways for Mortgage Brokers
Mortgage brokers reviewing UWM’s latest announcements should focus on three immediate considerations:
Refi ’86 is time-sensitive. The incentive is scheduled to run through June 30, 2026.
Eligibility matters. Loans must meet UWM’s refinance, FICO, and product requirements.
Mia’s new outreach functions could complement refinance campaigns. Brokers using database marketing, prequalification follow-up, or agent relationship-building may see strategic value in the new tools.
(uwm.com)
Frequently Asked Questions
What is UWM’s Refi ’86 program?
Refi ’86 is a limited-time 86-basis-point pricing incentive for eligible refinance loans offered by United Wholesale Mortgage. (uwm.com)
How long is Refi ’86 available?
UWM says the offer is available through June 30, 2026. (uwm.com)
Which loans qualify for Refi ’86?
The program applies to conventional and government refinance loans with a 680+ FICO that use PA+, TRAC+, or TRAC Lite. (uwm.com)
What is Mia On Demand?
Mia On Demand is an expanded version of UWM’s AI-powered broker assistant that allows brokers to initiate targeted outreach campaigns for borrowers and real estate agents. (uwm.com)
What new call types are available through Mia?
The announced call options include:
Listing Agent Relationship Builder
Pre-Qualification Follow-Up
Mortgage Review
(uwm.com)
What is Mia Español?
Mia Español is a Spanish-language capability that allows UWM’s AI assistant to communicate with Spanish-speaking borrowers by answering questions, taking calls, and scheduling appointments. (uwm.com)
Bottom Line
UWM’s May 2026 announcements are notable because they combine near-term pricing support with longer-term broker productivity tools.
Refi ’86 gives brokers a fresh opportunity to compete for refinance business during a defined promotional window. At the same time, the Mia upgrades reflect a growing industry focus on AI-assisted borrower engagement, retention, and multilingual communication.
For brokers looking to improve responsiveness while pursuing more refinance opportunities, UWM’s newest offerings may become meaningful tools in the weeks ahead. (uwm.com)
Follow Mortgage.News for ongoing coverage of mortgage pricing incentives, wholesale lending strategy, and AI-driven innovation across the housing finance industry. Borrowers considering a refinance should also speak with a qualified mortgage professional to review whether current options fit their financial goals.